Contact Frolary
How can we help?
Questions about the Frolary VS-401, an order, delivery, returns, or warranty support are welcome. Use the form below or email us directly and include your order number when relevant.
Email: frolaryf@gmail.com
Support hours: Monday–Sunday, 09:00–19:00 (UTC+8)
Before you write
- Product use: tell us the fabric and the step where you need help.
- Order or delivery: include your order number and the email used at checkout.
- Returns or warranty: include your order number, purchase date, and clear photos or a short video if they help explain the issue.
We will reply as soon as we can during support hours.